Not only can he give his customers more transparency on where their in-transit packages are, Orin Swift Cellars now stays more engaged with their customers. Now they can provide a solution to their customers’ shipping issues immediately.Įven though Orin Swift Cellars’ biggest release season is just around the corner, Jared already sees the huge difference in using Delivery Experience. This ability to reroute a package to a FedEx store or different address in a timelier manner will save Orin Swift Cellars extra costs with its product, reshipping, and lost customers. To see the issues and get them fixed right away is going to keep our customers happy and engaged.” “You’re ahead of the game, having that information at your fingertips,” said Jared, “Versus having to search for it, wait for a report or something to happen. If a package must be rerouted or is on its second delivery attempt, he can take the initiative to create a better experience for his customer.
Now Jared and his team can easily see a total snapshot of all their packages. There was a lot of manipulation of data to put into certain segments and make actionable or forget about.”Ĭomplete Package Information at Your Fingertips
#ORIN SWIFT WINES HOW TO#
“And if a problem arose, then we’d figure out how to qualm it. “We just hoped the information we got from UPS or FedEx was correct,” said Jared Clevenger, Director of DTC Sales and Marketing. It took a lot of effort to find the correct shipping email notifications, follow up on any issues, and reach out to the customer. When an issue occurred, Orin Swift Cellars had to be quick on their toes when a customer called to check on the status of their package. When fluctuating temperatures can drastically impact your product’s quality – as it does to wine – quick shipping and successful, timely delivery is vitally important. One missed delivery meant the wine was transported to another facility, causing changes in the wine’s temperature.
#ORIN SWIFT WINES REGISTRATION#
Product Registration Online (PRO) for States.Product Registration Online (PRO) for Suppliers.Just about any variety of wine can be found in production somewhere in the United States. While about 90% of that wine is produced in California, other states like Oregon, New York, and Washington are establishing themselves as prime spots for wine production, as well. The United States now ranks fourth in the world in wine production behind, France, Italy, and Spain. Other prominent grapes used in California wines include Merlot, Pinot Noir, Sauvignon Blanc, Syrah, and Zinfandel (which California made popular). California is probably best known for its world-famous Cabernets and Chardonnays, many of which hail from its two most-acclaimed AVAs, Napa Valley and Sonoma County. California wines account for almost 90% of all wines produced in the United States each year, and is home to the most celebrated vineyards and producers in the country.
When it comes to US wine production, California is King.
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